Legal

Privacy Policy

Last updated: 4 November 2026

This Privacy Policy describes how TECHSOPS PRIVATE LIMITED (“Techsops”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information when you use our website, contact channels, and related services.

1. Who we are

TECHSOPS PRIVATE LIMITED is a Pakistan-based technology company providing enterprise hardware sales and quotations, software products and services, custom development, and managed EdTech platforms such as Pinexa Academy. This website is operated by TECHSOPS PRIVATE LIMITED.

2. Information we collect

We collect information you voluntarily provide and information generated through normal use of our website:

  • Contact and enquiry details: name, email address, phone/WhatsApp number, company or city, message content, and stated interest (for example hardware quotation or software consultation).
  • Product enquiry details: product names, category interest, and related quotation requests submitted through forms or WhatsApp.
  • Newsletter details: email address when you subscribe to updates.
  • Technical data: IP address, browser type, device information, pages visited, referring URLs, and approximate location derived from IP, collected through server logs, cookies, and analytics tools.

We do not require payment card details through this website. Purchases and quotations are handled through direct sales communication.

3. How we use information

We use personal information to:

  • Respond to sales, support, demo, and quotation requests
  • Provide information about hardware, software, services, and Techsops-owned products such as Pinexa Academy
  • Process newsletter subscriptions and send operational or marketing updates where appropriate
  • Improve website performance, security, and content
  • Comply with legal obligations and protect our legitimate business interests

4. Legal bases and sharing

We process information where necessary to respond to your requests, operate our business, and meet applicable legal requirements. We may share limited information with trusted service providers who support hosting, email delivery, analytics, communications, or logistics, only as needed to perform those services. We do not sell personal information.

We may disclose information if required by law, regulation, court order, or to protect the rights, safety, or property of Techsops, our customers, or the public.

5. Cookies and analytics

Our website uses cookies and similar technologies for essential site function and analytics, including Google Analytics where enabled. You can control or delete cookies through your browser settings. Disabling cookies may affect some site features.

6. Data retention and security

We retain personal information only for as long as reasonably needed for the purposes described in this policy, including sales follow-up, service delivery, record-keeping, and legal compliance. We apply reasonable administrative, technical, and organisational measures to protect information. No method of transmission or storage is completely secure.

7. Children’s privacy

This website is directed to organisations, parents/guardians, institutions, and adult decision-makers. We do not knowingly collect personal information from children through this website for marketing purposes. EdTech platforms such as Pinexa Academy may process learner-related information under separate institutional or product terms, with appropriate controls for educational use.

8. Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and operational requirements. You may also unsubscribe from marketing emails using the link in those messages or by contacting us.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the website after changes means you acknowledge the updated policy.

10. Contact

For privacy-related questions or requests, contact: